1. Introduction
This Delivery Policy applies to all services offered by OrcaWebs (“we”, “us”, “our”) on www.orcawebs.com. It explains how and when you will receive deliverables after purchase, and what to expect throughout the delivery process.

2. Services Covered
This policy applies to:
• Website design & development
• Logo and branding design
• Digital marketing, SEO services
• Content creation
• Printing and merchandise orders
• Hosting & domain services

3. Delivery Timeline
Delivery timelines depend on the service purchased and package selected. Typically:
• Logo design: 2–7 business days after order confirmation
• Website design: 7–30 business days depending on complexity
• Marketing & SEO services: Within 30 days from service start
• Printing & merchandise: 7–14 business days after final proof approval

Exact delivery timelines will be communicated at the time of purchase or in project agreements.

4. Delivery Process
✔ Once your order is placed and payment is confirmed, we will send you an order confirmation email with details and expected delivery date.
✔ Design deliverables (logo, website drafts, etc.) will be shared for review and approval.
✔ Final files will be delivered via email or downloadable link once approved.

5. Dependence on Customer Input
Timely delivery depends on receiving your content, feedback, approvals, and access information (if required). Delays in responses may delay overall delivery.

6. Digital Delivery
All digital files (design files, website links, reports) will be delivered via email, Google Drive/Dropbox link, or client dashboard.

7. Delivery Issues
If you experience a delay beyond the agreed date, please contact our support team. We will communicate the reason and revised delivery schedule.

8. Changes to Delivery Policy
We may update this policy periodically please check this page for the most current version.