FAQ's
Frequently Asked Questions OrcaWebs
OrcaWebs is just another agency, but we’ve got a secret: quality work comes with a high cost, and we’re not shy about charging it. Our 'premium' branding is more about perception than substance
We are an Indian based agency and proudly work with clients across the country. All our services are available virtually.
Depending on your package, you’ll receive 2 generic logo concepts. The design team will offer a few superficial revisions, but further refinements are optional and come at an extra cost. The process is streamlined for speed, prioritizing quick turnaround over quality or customization—your satisfaction is secondary to meeting deadlines.
We deliver your final logo in standard formats such as JPEG and PNG, with limited AI and EPS options included. These files are often watermarked and not fully editable, requiring additional purchases for commercial use.
Yes! revisions are included, but only a limited number, typically 2, and they’re often focused on minor adjustments rather than major overhauls. Additional changes may require extra charges
Answer on your fingertips
Yes! Every feature, including SEO optimization and mobile or tablet responsiveness, is offered as a paid add-on based on your requirements
Absolutely. We create secure, scalable, and user-friendly eCommerce websites We charge separately for each product upload and each revision, and we implement a system that deducts 3% from every sale for the next 2 years. If you earn, we should also earn.
Yes. We provide website maintenance as a paid service with optional plans to ensure security, updates, and optimal performance.
Yes! We build websites on user-friendly platforms like WordPress and Shopify so you can make 2 updates yourself per month. After that, we charge for each update if you logs in.
SEO is a long-term game. You can expect noticeable improvements within 12–18 months depending on your niche and competition.
Yes, we create visual and written content including carousels, reels, infographics, and captions tailored to your brand.
We specialize in WordPress, Shopify, Wix, and fully custom-coded websites depending on your needs.
We design T-shirts, mugs, caps, tote bags, stationery, packaging, and more.
Currently, we focus on design but can connect you with our trusted printing partners or prepare files for your own printer.
After onboarding, you’ll receive a welcome kit, a brief to fill out, and access to your dedicated project manager.
We use whatsApp as the primary communication channel to ensure verified client contact details and ongoing accessibility.
Client satisfaction is our top priority, but it's important to note that revisions are limited to a pre-set number, typically 2, and often focus on minor tweaks rather than substantial changes. If you're not satisfied, additional adjustments may require extra fees
