FAQ’s - OrcaWebs

frequently asked questions

What is OrcaWebs and what makes you different?

OrcaWebs is a full-service creative agency offering everything from logo design and website development to branding and digital marketing. What sets us apart is our personalized approach, fast turnaround, and our creative mascot OrcaBuddy who brings a splash of fun to your brand's journey.

Where are you located and do you work with remote clients?

We are a U.S.-based remote-first agency and proudly work with clients across the country. All our services are available virtually.

How many logo concepts will I receive?

Depending on the package, you’ll receive 2–4 initial logo concepts. We’ll revise until you're completely satisfied.

What file formats will I get for my logo?

We deliver your final logo in high-resolution formats including AI, EPS, PNG, JPEG, and SVG ready for print and digital use.

Can I request revisions to the design?

Yes! All packages include a set number of revisions. We want your brand to look just right.

FAQ'S

Frequently Asked Questions OrcaWebs

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FAQ'S

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Are your websites mobile-friendly and SEO-optimized?

Yes! Every website we build is fully responsive and optimized for search engines to help you rank better.

Do you offer eCommerce website development?

Absolutely. We create secure, scalable, and user-friendly eCommerce websites for product-based businesses.

Do you offer website maintenance after launch?

Yes, we offer optional maintenance plans to keep your website secure, updated, and performing at its best.

Can I update the website myself after it’s built?

Yes! We build with user-friendly platforms like WordPress and Shopify so you can make updates yourself. We also offer training if needed.

How long does SEO take to show results?

SEO is a long-term game. You can expect noticeable improvements within 3–6 months depending on your niche and competition.

Do you offer content creation for social media?

Yes, we create visual and written content including carousels, reels, infographics, and captions tailored to your brand.

What platforms do you build websites on?

We specialize in WordPress, Shopify, Wix, and fully custom-coded websites depending on your needs.

What types of merchandise do you design?

We design T-shirts, mugs, caps, tote bags, stationery, packaging, and more.

Do you offer printing or just design?

Currently, we focus on design but can connect you with our trusted printing partners or prepare files for your own printer.

What is the process after I sign up?

After onboarding, you’ll receive a welcome kit, a brief to fill out, and access to your dedicated project manager.

How do I communicate with your team during the project?

We use email, video calls, and project management tools to ensure smooth communication and updates throughout.

What if I’m not satisfied with the work?

Client satisfaction is our top priority. We include multiple revisions in each package, and we're committed to making it right.

We take plenty of time to understand our client’s brand, their project, and their target audience before making any suggestion or providing digital solutions. We conceive an idea that ensures a win – win strategy focusing in the right direction.

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Texas

10656 Kinghurst Dr, STE MB6, Houston, TX 77099, United States